Frequently asked questions
All you need to know about the UK’s most popular click and collect platform
Why offer click and collect?
Click and collect is a huge opportunity for restaurants. There are hundreds (or even thousands) of customers living and working within a short walk or drive of your business, who would like to be able to place an order from their desktop or mobile device for a time that suits them. With Orderswift, it has never been easier to give your customers the convenience they want.
We already use a delivery service (e.g. Deliveroo), so why would we offer click and collect?
Click and collect actually complements delivery services, giving your customers another option to order from your business. Unlike with delivery services, you drive footfall to your site(s), you can ensure your customers have a great experience (no late or upside–down deliveries!) and you grow your customer database. This adds up to better, stronger relationships with your customers.
I’m worried my kitchen will be overrun with orders?
There is no need to worry. With Orderswift, you have full control over the flow of orders. And if you run out of a certain dish or ingredient, it’s quick and simple to change your menu in real-time.
How does Orderswift integrate with my own website?
All you need to do is add a ‘Click and collect’ button that links customers to your own customised Orderswift site – which we’ll create free of charge. Simple.
If I have my own drivers, can I offer delivery as well as click and collect?
Yes. As well as click and collect orders, Orderswift has been designed to allow you to receive and manage delivery orders.
What makes Orderswift better than competing solutions?
It’s a doddle to use – for customers and restaurants. Unlike competing platforms, which require users to navigate multiple screens to place an order, we developed Orderswift to get customers from browsing a menu to checkout with as little effort as possible – which means more orders. Plus, Orderswift’s simple operational tools mean its easy to manage and grow click and collect sales.
Can my customers place orders from their mobile devices?
Absolutely. Orderswift is fully-responsive, so it works perfectly across all browsers and devices. Your customers can order wherever and whenever they want.
Why offer click and collect?
Click and collect is a huge opportunity for restaurants. There are hundreds (or even thousands) of customers living and working within a short walk or drive of your business, who would like to be able to place an order from their desktop or mobile device for a time that suits them. With Orderswift, it has never been easier to give your customers the convenience they want.
We already use a delivery service (e.g. Deliveroo), so why would we offer click and collect?
Click and collect actually complements delivery services, giving your customers another option to order from your business. Unlike with delivery services, you drive footfall to your site(s), you can ensure your customers have a great experience (no late or upside–down deliveries!) and you grow your customer database. This adds up to better, stronger relationships with your customers.
I’m worried my kitchen will be overrun with orders?
There is no need to worry. With Orderswift, you have full control over the flow of orders. And if you run out of a certain dish or ingredient, it’s quick and simple to change your menu in real-time.
How does Orderswift integrate with my own website?
All you need to do is add a ‘Click and collect’ button that links customers to your own customised Orderswift site – which we’ll create free of charge. Simple.
If I have my own drivers, can I offer delivery as well as click and collect?
Yes. As well as click and collect orders, Orderswift has been designed to allow you to receive and manage delivery orders.
What makes Orderswift better than competing solutions?
It’s a doddle to use – for customers and restaurants. Unlike competing platforms, which require users to navigate multiple screens to place an order, we developed Orderswift to get customers from browsing a menu to checkout with as little effort as possible – which means more orders. Plus, Orderswift’s simple operational tools mean its easy to manage and grow click and collect sales.
Can my customers place orders from their mobile devices?
Absolutely. Orderswift is fully-responsive, so it works perfectly across all browsers and devices. Your customers can order wherever and whenever they want.
Why offer click and collect?
Click and collect is a huge opportunity for restaurants. There are hundreds (or even thousands) of customers living and working within a short walk or drive of your business, who would like to be able to place an order from their desktop or mobile device for a time that suits them. With Orderswift, it has never been easier to give your customers the convenience they want.
We already use a delivery service (e.g. Deliveroo), so why would we offer click and collect?
Click and collect actually complements delivery services, giving your customers another option to order from your business. Unlike with delivery services, you drive footfall to your site(s), you can ensure your customers have a great experience (no late or upside–down deliveries!) and you grow your customer database. This adds up to better, stronger relationships with your customers.
I’m worried my kitchen will be overrun with orders?
There is no need to worry. With Orderswift, you have full control over the flow of orders. And if you run out of a certain dish or ingredient, it’s quick and simple to change your menu in real-time.
How does Orderswift integrate with my own website?
All you need to do is add a ‘Click and collect’ button that links customers to your own customised Orderswift site – which we’ll create free of charge. Simple.
If I have my own drivers, can I offer delivery as well as click and collect?
Yes. As well as click and collect orders, Orderswift has been designed to allow you to receive and manage delivery orders.
What makes Orderswift better than competing solutions?
It’s a doddle to use – for customers and restaurants. Unlike competing platforms, which require users to navigate multiple screens to place an order, we developed Orderswift to get customers from browsing a menu to checkout with as little effort as possible – which means more orders. Plus, Orderswift’s simple operational tools mean its easy to manage and grow click and collect sales.
Can my customers place orders from their mobile devices?
Absolutely. Orderswift is fully-responsive, so it works perfectly across all browsers and devices. Your customers can order wherever and whenever they want.